Privacy Policy
Kylie Sayce NP is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how your personal and health information is collected, used, stored, and disclosed when accessing this website and associated telehealth services.
Collection of Personal Information
We collect personal information necessary to provide safe and appropriate healthcare services.
This may include: Name, date of birth, and contact details, Medical history and health information, Consultation notes and clinical records
Information provided through website forms, bookings, or communication
Information is collected directly from you or via secure telehealth and clinical systems.
Use of Personal Information
Your information is used to: Provide clinical care and treatment, Maintain accurate and up-to-date medical records, Arrange investigations such as pathology or microbiome testing, Communicate with you regarding appointments and care, Meet legal, regulatory, and professional obligations
Disclosure of Personal Information
our information may be shared where necessary with: Pathology providers and diagnostic laboratories, Microbiome testing providers
Other healthcare professionals involved in your care, Secure prescribing, referral, and telehealth platforms
Information is only disclosed where relevant to your care or where required by law.
Third Party Providers
STI screening and treatment, Mens sexual Health, contraception advise may be accessed through Abby Health, where Kylie also consults.
If you choose to access care through Abby Health, your personal information will be managed in accordance with their privacy policy and systems.
Data Storage & Security
We take reasonable steps to ensure your personal information is stored securely and protected from misuse, interference, loss, or unauthorised access.
Electronic medical records are stored using secure, password-protected clinical systems, including Halaxy practice management software.
Telehealth consultations are conducted via secure platforms, including Halaxy telehealth, to maintain confidentiality and data protection.
Website & Cookies
This website may collect non-identifiable information such as browser type, pages visited, and general usage data to improve performance and user experience. Cookies may be used to support website functionality.
Access to your Personal Information
You may request access to your personal health information in accordance with applicable Australian privacy laws.
Access to medical records is not automatic and may be subject to clinical, legal, and administrative considerations. In some circumstances, access may be limited where permitted by law, including where it may impact your wellbeing or the privacy of others.
Where appropriate, a clinical summary or relevant information may be provided to you or to another healthcare provider involved in your care. Requests for release of information must be made in writing and may require identity verification.
We may provide relevant clinical information to other treating healthcare professionals where this supports continuity of care.
In certain circumstances, we may be required to disclose your health information without your consent, including where:
Disclosure is required or authorised by law; A subpoena, court order, or legal request is received; There is a serious threat to your health, safety, or that of others
All requests are managed in accordance with professional obligations, privacy legislation, and clinical judgement.
For enquiries feel free to get in touch.
We provide confidential, integrative women’s health care via telehealth — accessible, private, and designed for long-term results.
Email us: [email protected]
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